Privacy Policy

Effective Date: April 9, 2026

This Privacy Policy applies to the Forage Delivery, Forage Delivery Partner, and Forage Distributor mobile applications and related services for animal forage supply and farm product delivery. This page explains how we collect, use, and protect your information when you use our applications and services.

By downloading, installing, or using our applications, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect certain information when you use our applications, including:

• Name
• Mobile Number
• Email Address
• Delivery Address
• Order and transaction details
• Device information such as device model and operating system
• Internet Protocol (IP) address
• Application usage data

2. How We Use Your Information

Your information may be used for the following purposes:

• To process and deliver forage orders
• To manage distributor and delivery partner services
• To provide customer support
• To communicate delivery updates and order notifications
• To improve application performance and service quality
• To send important service updates

3. Location Information

Our applications may request access to your device location to provide accurate delivery and logistics services. Location data is used only for delivery purposes and is not stored permanently or shared with unauthorized parties.

4. Third-Party Services

Our applications may use third-party services that collect information used to identify you. These services operate under their own privacy policies.

• Google Play Services
• Firebase Analytics
• Firebase Crashlytics

5. Data Security

We value your trust in providing us your personal information. We implement reasonable technical and administrative security measures to protect your data from unauthorized access, disclosure, or misuse.

6. Data Retention

We retain personal data only for as long as necessary to provide our services and comply with legal obligations. Users may request deletion of their personal information by contacting us.

7. Children's Privacy

Our applications do not address anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided personal data, we will delete it immediately.

8. User Rights

Users have the right to request access, correction, or deletion of their personal data. You may contact us if you wish to exercise any of these rights.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the effective date will be updated. Users are advised to review this policy periodically.

10. Data Sharing

We do not sell, trade, or rent users’ personal identification information to others. We may share limited information with trusted service providers only when necessary to operate our services, such as payment processing, delivery operations, analytics, or technical support.

11. Cookies and Tracking Technologies

Our applications may use cookies or similar technologies to improve user experience and analyze application usage. Users can choose to disable cookies through their device settings if supported.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: shreeharidairyfarm@gmail.com
Phone: +91 9979916191